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Frequently Asked
Questions

Everything you need to know about Manage Diamonds.

Frequently Asked Questions

Any modern browser, including the latest versions of Chrome, Safari, Edge and Firefox on desktop, tablet and phone. Our iOS and Android apps are also available.

If you have questions about Manage Diamonds, the sign up process, or just want to chat with a human before you open your account, email us anytime at sales@managediamonds.com.

Definitely. We protect all of our accounts with latest industry standard encryption and work with the highest quality hosting companies make doubly sure your information is protected. Additionally, we constantly backup data and store redundant copies so you don’t have to worry about losing anything ever again.

As Manage Diamonds is a web based inventory management system, your data resides in the cloud. You do not need to buy any special hardware. All you need is a computer and internet connection.

Indeed you can. You can upgrade, downgrade, or change your billing cycle at anytime. You will never need to worry about excess fees as we will prorate your account when you upgrade.

Yes. Our team will work with you to develop your customized mobile app and create a brand for your business.

100%. All the critical information is encrypted and your data is visible only to the people you have provided access to.

You can go live with your app on both iOS and Android App stores in less than two weeks of time.

Yes you can. With MDConnect app, you can send the notifications to customers for new stock arrival, special festival offers and more.

Why not. With MDMobile app, you can view your item details even when you are offline.

Sure. With our RFID solution, you can just scan the tag and instantly provide all the item details to your customer. You can share item details via WhatsApp, iMessage & more in real-time.

The process of manual inventory count is prone to human errors. We offer you RFID solution to fully automate the process and ensure accuracy.

Absolutely. With Manage Diamonds’ RFID solution, you will be able to count around 1000 inventory items in 5-7 minutes.

Definitely. With RFID integrated MDMobile app, you can just scan the RFID tagged diamond & jewelry and all the items will be added instantly in the memo. You can attend more customers in the saved time.

Yes. Manage Diamonds syncs inventory, invoices, purchases, payments, receipts, customers and vendors with QuickBooks Online automatically. You can even connect more than one QuickBooks company.

Rapnet, Nivoda, VDB, IDEX, Polygon and Brilliant Earth. Uploads run automatically, and your listings update when items are sold or out on memo.

Yes. Import your stock from a CSV file. Our importer can add new items, update existing ones, or replace a selection, and can even adjust prices during import. Our team helps you with the first import during onboarding.

Yes. Every item can be marked as owned, memo-in (consigned to you) or partnership, so you always know what’s yours.

Yes. Customers can be screened automatically against the OFAC sanctions list on memos, invoices and purchases, and the results are kept in a compliance report.

No. RFID is optional. You can run stock takes with barcode scanning or manually, and add RFID whenever you’re ready. We provide RFID setup and training.

Yes. Manage Diamonds supports multiple branches and locations, with user permissions to control who sees what.

Here are our Terms of Service, Terms of Use, and Privacy Policy.

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